Articles from FedPoint

FedPoint announced today that it has achieved Cybersecurity Maturity Model Certification (CMMC) Level 2, demonstrating full compliance with the security requirements of NIST Special Publication 800-171 for the protection of Controlled Unclassified Information (CUI). FedPoint’s Level 2 certification places the company among a group of the nation’s most trusted, defense‑ready administrators for business services.

Federal benefits administrator and marketplace operator FedPoint announces that it has won three 2025 Stevie Awards for Sales & Customer Service, each in the Customer Service and Contact Center Achievement categories, for its innovative use of artificial intelligence (AI) to improve the customer experience. FedPoint received a silver award for customer service transformation and two bronze awards for achievement in customer experience and in the use of data and analytics in customer service.

FedPoint, a federal benefits administrator and marketplace operator, announces it has joined the Military Spouse Employment Partnership Program (MSEP), which is overseen by the US Department of Defense (DoD). FedPoint recently attended the new partner induction in Arlington, Virginia.